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Home | Shipping & Returns

Shipping & Returns

Shipping Charges: Loomis Express Ground, UPS Ground or Best Available Option depending on Shipping Zone.

Freight / Shipping fees and taxes will be applied at billing.

Claims or Damage:

  • Any claim should be informed within 72 hours after delivery. Claims made after 72 hours will not be honored and you will have to pay the Invoice Value.
  • Please keep boxes and all packaging material.Pictures may be requested. Only credit notes are issued for damaged or missing products.
  • All credits will be forwarded to the customer account not towards any credit card.

Return & Exchange of Merchandise:

  • Returns have to be pre-authorized within 10 days from the receipt of goods to you.
  • Customers have to cover the shipping fees after 10 days to return items. This cost is non-refundable.
  • 20% restocking fees would be on all returns after 10days.
  • Returns are processed within 7-10 business days upon receipt of package.
  • Exchanges are accepted within 30 days of purchase with prior approval. Items should be in their original condition.

E. & O.E

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